Recently, more and more customers show interest in Glikon’s electric cleaning scrubber for shoes. Before purchase, they have a lot of questions on mind. After sales, they also wonder how to use and maintain the shoe cleaner machine properly. Don’t worry, in this post, I will make a list of the most frequently asked questions and answers about the automatic shoe cleaning machine.

Application of Electrical cleaning scrubber

1. Pre-sales Q&A about Electric Cleaning Scrubbers

Q1: Glikon has 5 series of shoe machine cleaners. What is the difference among them?

A1: We have a B-series designed for the air shower room. P-series boot wash station is for factories, workshops, cleanrooms, and building entrances. G-series is for homes, small offices, hotels, hospitals, libraries, and the food industry. NP-series is the latest roller-type machine for industry, and NB is the upgraded roller-type machine for air shower rooms.

Q2: What is the difference between brushed motor cleaner G-SJ1004 and G-SJ1005?

A3: The only difference is their design. G-SJ1004 shoe bottom cleaner has a bevel angle, while G-SJ1005 has a right angle.

Difference of electric cleaning scrubber G-SJ1004 and G-SJ1005

Q3: In terms of efficiency, will the G-series electric boot cleaners have less performance than the P-series?

A4: In terms of cleaning capability, the P-series is 20%-30% stronger than the G-series. They have the same motorized cleaning brush.

Q4: What is the difference between changing the water for the 5 series motorized brush cleaners?

Using a P-series shoe machine cleaner, you can change water both automatically and manually.

With G-series, you can only change water by hand.

If you use B-series, you can only change water automatically.

For NP-series and NB-series, you can change the water either automatically or manually.

For specific instructions on the P-series, pls refer to the video below:

If you want to know the operations of G-series electric sole scrubber, pls check the video below: 

Q5: What are the requirements for P-series electric shoe brush cleaner to use automatic model?

As for P-series shoe sanitizing station, if you want to use automatic mode, you must get 1 power plug, 1 water inlet which can supply clean water continuously and 1 water outlet than can discharge the sewage.

pls see the picture below:

Inlet and outlet of electrical cleaning scrubber

2. After-sales Q&A about Electric Cleaning Scrubber for shoe soles

Q1: Could you tell me how to replace the suction motor for the Electric Cleaning Scrubber?

 1). Power off the motorized sole scrubber.

2). Remove the lower spiral shell of the suction motor and the connection line, and take out the suction motor to be replaced.

3). Put the new suction motor into the shell and connect the power cord.

(Note: the red wire is connected to the + pole of the motor, the black wire is connected to the – pole of the motor)

4). Install the lower spiral shell of the suction motor.

if the motor does not work after the replacement, please adjust the power cord of the suction motor.

Q2: What maintenance needs to be taken to ensure the cleanliness from P-series?

As for the maintenance of the P-series sole cleaner machine.

Here are my several tips for you:

1)  Clean the water absorbent pad regularly.

2)  Clean the water tank manually if there is too much sediment.

3)  Lubricate the drive chain, drive shaft bearings, and driven shaft bearings of the automatic boot scrubber every 6 months.

4) Replace the belt brush if necessary. If the electric shoe cleaning brush is used for long, then the effects of deep cleaning may decrease.

Q3: Could you tell me how to clean the water tank manually? How to clean the water absorb pad?

A3: About cleaning the water tank and absorb pad. Here are the tips:

1). First soak the absorbent pad with a common cleanser and disinfectant, then wash and squeeze it into half-dry state.

2). You can also use an electric shoe cleaner brush to clean the water tank if there is too much dirt.

Q4: How do you do with after-sales service? Who do we contact?

A4: As for customer service, you can contact us by email, WhatsApp, or Skype. If you have problems, we can offer online guidance or technical instruction videos to you.  This is because the operating is very easy.  just follow the instructions step by step, and problems will be settled.

Q5: Can we pay you for this item via PayPal or credit card?

A5: Yes, we support Paypal payment. However, it is only feasible when the total value of the sanitation stations is less than 5000 dollars.

Q6: Could you tell me something about payment terms?

A6: With regards to payment terms, if the order quantity is small, we require 100% payment in advance via T/T.

However, for larger orders of shoe sole cleaners, we require a 40% payment in advance, with the remaining 60% to be paid before delivery.

Q7: How to maintain Glikon’s electric cleaning scrubber? Are there spare parts available? How often should it be maintained?

A7: To ensure optimal functioning of the shoe sole cleaning machine, several maintenance practices need to be observed.

Firstly, the nylon in the dry area needs to be replaced promptly.

Secondly, the sediment in the tank requires regular cleaning every 3-4 weeks.

Lastly, it is necessary to grease the motor chain every 3-4 months to prevent any malfunction. And belt brushes need to be replaced in 7-8 months.

Q8: Since there is a water tank, should I understand that the cleaning process uses water, or what kind of chemical shashouldll we use?

A8: When using an electric shoe brush cleaner, it is necessary to manually change the water periodically. Moreover, to enhance the deep cleaning machine’s deep cleaning effectiveness, you should add the appropriate amount of disinfectant toeffectiveness of the machine, you had better add the appropriate amount of disinfectant into the water tank.

If you have any questions about our latest N-series shoe sole cleaning machine, please refer to the following blog:

FAQ about the latest N-series Electric Shoe Shine Polisher Machine